Technical Lead Enterprise Wireless LAN in Motorola Solutions @ Bangalore

Technical Lead Enterprise Wireless LAN in Motorola Solutions @ Bangalore

For The Post : Technical Lead Enterprise Wireless LAN 
Pay Band : Best in Industry

Last Date : ASAP

Qualification : Bachelors Degree

Experience :  10+ years

Job Location : Bangalore

Position Responsibilities :

Scope of Responsibilities/Expectations:

·         Lead Enterprise Wireless LAN Automation team with his/her remote counterpart

·         Ensure Automation deliverables are met 

·         Planning and forecasting Plan for Automation & Related improvements

·         Analyze and provide constructive feedback on test outputs and results of the team

·         Ensure there is sustained team motivation

·         Work with developers and testers to debug test failures and file defect reports 

·         Work with QA teams to port test suites into test environments 

·         Develop & enhance automated test scripts in Tcl/Expect

Specific Knowledge/Skills:

·         10-13 years of Manual / Automation in Telecom/Data communication industry (LAN, WAN, WLAN)

·         Strong understanding and experience with Switching /Routing/Security/WLAN  protocols

·         Strong understanding of Automation technologies and framework.

·         Strong Automation skills  : Scripting/debugging skills in Tcl/Expect 

·         Experience of using network monitoring and analysis tools to debug Ethernet/Wireless/IP layer problems.

·          Experience in mentoring and leading an automation team

·         Team player, Self starter, proactive and must be able to understand and automate feature under tests.

·         Ability to prioritize and handle multiple projects in a dynamic environment 

To Apply : CLICK HERE

Posted by Unknown 12:05 0 comments

Technical Support Manager in Citrix @ Bangalore

 Technical Support Manager in Citrix  @ Bangalore

For The Post : Technical Support Manager
Pay Band : Best in Industry

Last Date : ASAP

Qualification : Bachelors Degree

Experience :  3+

Job Location : Bangalore

Position Responsibilities :

About the role:

·         Responsible for overseeing a team of technical support engineers in providing assistance to customers and resellers in problem identification and resolution.

·         Manages daily activities of one or more support teams and specializes in support targeting high-end Enterprise level customers or channel partners with advanced support needs.

·         May include management of Technical Resource Managers (TRMs) in providing advanced-level proactive customer support services. Establishes staff schedules for ACD queue coverage and individual or group training sessions.

·         Conducts regular One-on-One’s and team meetings to evaluate individual & team performance, and facilitate development of proficiency in both technical skills and general customer service skills. Must participate in rotational "on-call manager" operation and must become familiar with intricacies of worldwide "follow the sun routing"

Qualifications and Requirements:

·         Must possess a Bachelor of Science in Computer Information Systems or equivalent experience.

·         At least 2 - 3 years of management experience in a technical support environment, with advanced customer interaction skills.

·         Previous account management or account executive skills required, with ability to organize and track multiple projects.

·         Effective personnel leadership experience required, with goal setting and action plans for career development on a team and individual basis.

·         Must exhibit effective customer service attitude, be able to lead a team in resolving difficult customer situations.

·         Must utilize exemplary verbal and written communication skills when dealing with customers and business partners.

·         This position will require you to work on night shifts with a potential for extended coverage. 

Technical

·         Must possess an extensive knowledge and experience of Windows/Linux/Virtualization with overall experience of 7-10 years.

·         Skilled in leading personnel associated with account management at the enterprise level.

·         Knowledge of call center processes and terminology.

·         Knowledge and proficiency in staff scheduling, workload analysis, performance management and interviewing skills.

·         Ability and comfort in dealing with difficult employee or customer issues and in ensuring positive interactions even when message content is difficult or critical.

·         Experience implementing team processes and monitoring effectiveness preferred.

Business

·         Excellent understanding of Citrix mission and corporate objectives and ability to apply this knowledge within Citrix and for customer facing issues.

·         Full knowledge of Citrix support processes and escalation paths.

·         Citrix business Savvy

·         Organization and work planning skills required.

·         Ability to work on multiple issues and prioritize work accordingly to business processes.

·         Regularly participates in strategic planning discussions to provide insightful ideas on process improvements and customer service delivery.

To Apply : CLICK HERE

Posted by Unknown 12:01 0 comments

Technical Trainee in L&T Off Campus Drive On 12th March 2014

Technical Trainee in L&T Off Campus Drive On 12th March 2014

Company Name : Larsen & Toubro Limited (L&T)

For The Post : Technical Trainee 

Experience :   Freshers 2013 / 2014 Batch

Qualification : BE / B.Tech / MCA / ME / M.Tech

Location :  Across India

Pay Band: As Per Industry

Job Details :

Good Communication Skills.

Walk-In

Walk-In Details :

Walk-In Date :   12th Mar 2014

Time : 7.30 AM to 11 AM

Address :

Panipat Institute of Engineering & Technology, 70 Milestone,
Samalkha, Panipat-132102, Haryana.

For More Details : Click here

Posted by Unknown 11:50 0 comments

Associate Analyst in Wipro Walk-In For Freshers On 10th to 14th March

Associate Analyst in Wipro Walk-In For Freshers On 10th to 14th March

Company Name : Wipro

For The Post :  Associate Analyst

Experience : 0 to 2 Yrs

Qualification :  B.Com / BBA / MBA (Finance)

Location : Noida

Pay Band : As Per Industry

Job Details :

Good Communication Skills

How To Apply : Walk in

Walk in Details : 

Walk in Date :  10th to 14th Mar 2014

Walk in Time :11 AM

Address :

Wipro BPO, Rajiv Gandhi Info-tech Park, Phase 2, Hinjewadi, Pune.

Posted by Unknown 11:45 0 comments