"MICROSOFT" HIRING "SUPPORT ENGINEER" FOR "MS, BS,BE/B.TECH., ME/ M.TECH .GRADUATES" @ "BANGALORE"
For The Post : Support Engineer
Qualification : MS, BS,BE/B.Tech., ME/ M.Tech .
Experience : 0 to 5 years
Location : Bangalore
Description :
- Microsoft India Global Technical Support Centre (GTSC)
- Microsoft GTSC was established in October of 2003 in India, as part of Microsoft"s Customer Service and Support (CSS) organization which has locations throughout America, EMEA, Asia Pacific and Greater China.
- Microsoft"s CSS organization supports over 170 Microsoft products among the Enterprise Customer segments.
- This includes deeply technical products from Developer Support and Enterprise Platform Support to Enterprise Messaging Support and Enterprise Business Applications Support.
- The site in Bangalore is a part of a global network that has over 50 million customer touch points on an annual basis.
The Role & Responsibilities :
- Expert in Troubleshoot issue related with Share Point Server and Share Point clients.
- Deliver technical support for MS Share point Server.
- Troubleshooting issues with integrated technologies like WSS, Active Directory, SQL, IIS and Exchange server.
- Effective communication to manage customers" expectations Participating in case and technical Triages
- High customer satisfaction through timely and accurate solution for customer"s issue Content creation
- Meet customer and individual commitments
- Company Website : http://www.microsoft-careers.com/
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