"AMERICAN EXPRESS" HIRING "CUSTOMER SERVICE ASSOCIATE" FOR "ANY DEGREE FRESHER'S GRADUATES" @ "GURGAON, HARYANA"
For The Post : Customer Service Associate
Qualification : Any degree
Experience : Fresher's
Location : Gurgaon, Haryana
Description :
- Excellent Communication Skills.
- Provide Superior Customer Experience On Calls To Consumer Card Members.
- Highlight Issues Through Feedback And Recommend Changes In Workflows, Procedures, Service Levels, Based On Customer Demands To Meet Their Needs And Ensure Quality Service Is Given At All Times.
- Adherence To Quality And Compliance Guidelines.
- Ability To Take Quick Decisions And Respond To Customer Inquiries.
- Shift Timings: 24/7
- Resolve All Customer Queries And Follow Established Procedures As Appropriate.
- Provide Alternatives And Apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions And Fcr To Card Members.
- Deliver To The Customer, Employees And Shareholder Metrics As Per Goals.
For More Details & Apply : Click Here
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