Ford Technology Services India (FTSI) - Chennai

Operation Engineer in Ford Technology Services India (FTSI) - Chennai

For The Post : Operation Engineer

Qualification : B.Sc/ BCA
Experience : Fresher's
Job Location : Chennai
Job Description :

• Level 1 Technical Operations Support in password management and release management.
• Batch job monitoring, Pro-active issue identification and resolution.
• Monitoring Incident / requests.
• Perform report generation and report delivery to the respective stake holders.
• Meet agreed customer timing and results.
• Must interact with customers in multiple time zones: Europe and North America.
• Willing to work in 24/7 shifts.
• Understand Security Controls and adhere to them.
• Create process documents and make sure that follows the process.
• Implement ITSM processes.

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