Satyam BPO - Hyderabad

Satyam BPO - Walk-in For Fresher’s/Exp - Technical Support Voice Process - Hyderabad - July 2013

Company Name : Satyam BPO

For The Post : Technical Support Voice Process
Experience : 0 to 3 years

Qualification : 10+2, B.Tech , B.Com, B.Sc, B.A

Location : Hyderabad

Pay Band :  As per Industry
Job Details :

• Openings for Experienced and Fresher.
• Experienced in any voice process can also apply
• Special drive for fresher’s 10+2, B.Com, B.Sc, B.A, B.Tech
• looking for immediate joined or max 30 days.
• Carry One Updated Resume, Two Passport Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory
• In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance.
•  Each call will last on an average minutes and will comprise diagnosis of he problem and troubleshooting.
•  Each call is expected to end in complete resolution for the customer.
•  The Customer Support Associate needs to use defined escalation path at         appropriate times for timely customer issue resolution.
•  The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
•  Typing skill minimum 30wpm.
•  Flexible to work in Nite Rotation shifts.

Walk in Details :

Walk-in Date : 15th July to 20th July 2013
Timings : 9am
Address :
Mahindra Satyam BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
Madhapur, Hyderabad

For More Details : Click Here

Ref. Website : www.mahindrasatyam.com