GE Capital - Hyderabad

GE Capital - Walk in For Freshers/Experienced - Senior Customer Service Representative - Hyderabad -  July 2013

Company Name : GE Capital RF

Company Profile : GE Capital Services, the largest issuer of private label credit cards in the world and State Bank of India, the largest Indian bank created two companies to address the market: namely, SBI Cards and Payment Services Ltd. (SBICPSL) and GE Capital Business Process management Services ltd. (GECBPMSL). The joint venture was set up to leverage the brand equity, customer relationship and the unparalleled network of SBI and the technological processes and service capabilities of GE Capital to offer you products that are value for money and supported by quality and service.

Ref. Website : http://www.gecapital.com

For The Post :  Senior Customer Service Representative
Experience :    0 - 3 Years

Qualification :  Any Graduates

Location :  Hyderabad

Pay Band :  As Per Industry

Job Details : 
 Receiving calls from customers based out of US
 Solving queries and concerns on the call
 Arranging for any service required by the Customer
 Provide Customer with product and service information
 Up sell Products and Services
 Followup on customer inquires and resolve
 Recognize, document and alert the supervisor of trends in customer calls.
 Recommend process improvements.

Job Specification :Should be Customer Centric
Excellent English (Verbal) Communication Skills
Working knowledge of Computers
Professional Phone etiquettes and ability to work with a Team
Should be willing to work in night shift
Should be open to change
Minimum of 18 years of age

Educational Requirements :
Should be minimum 10+2 or a Graduate
B.Tech and MCA graduates are not eligible
Excellent communication skills is a mandate.

How to Apply  : Walk In Interview

Walk In Details :

Walk In Date : 22nd to 26th July 2013

Walk In Time : 1 PM 

Address :

 ILabs Builting
Near Hitech City, Madhapur.
Opposite Inorbit Mall.
Hyderabad

Contact Person :  Dorcas