Ernst & Young - For Freshers - Bangalore - June 2013
Company Name : Ernst & Young
Company Profile : Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 167,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve their potential.
Ref. Website : www.ey.com
Experience : Freshers
Qualification : Any Graduate
Pay Band : As per Industry
Job Details :
Candidate should have 15 years of education, and willing to work in shifts
Sound knowledge of all level 1 process & support documentation
Excellent customer service skills
Good communication skills
Proactive
Eye for detail and ability to apply knowledge gained when dealing with issues and communicating status clearly to the end user
not just scripted response
Ability to analyse an issue, understand the problem, troubleshoot it and ensure that all of the issues are understood and responded to. In addition the generalist should be able to provide the user with other data that may be useful where appropriate.
String troubleshooting skills
Basic technical knowledge of internet and related systems
Sound knowledge of all level 1 process & support documentation
Excellent customer service skills
Good communication skills
Proactive
Eye for detail and ability to apply knowledge gained when dealing with issues and communicating status clearly to the end user
not just scripted response
Ability to analyse an issue, understand the problem, troubleshoot it and ensure that all of the issues are understood and responded to. In addition the generalist should be able to provide the user with other data that may be useful where appropriate.
String troubleshooting skills
Basic technical knowledge of internet and related systems
How to Apply : Online
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