IBM

IBM Hiring Fresher’s as System Support Representatives in Multi Locations - June 2013

Company Name :  IBM

Designation : System Support  representative

Experience :  0 - 2 Years

Qualification :  Bachelor's Degree/ Diploma

Location :  Bangalore, Hyderabad

Salary : INR 2,00,000 - 3,00,000 P.A

Job Details :

• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc..
• Skilled in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Questioning skills /probing skills, as relevant to the issue and level of the caller
• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• Browser Support - Internet Explorer
• Strong computer skills required
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Excellent oral and written communication skills.
• Excellent customer service orientation
• Neutral accent
• working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported

Ref : www.ibm.com